Customer F.A.Q

1.Q: How Do you have any stores or locations?

A: No.our store is only a web business and does not have any retail outlets or locations.

2.Q: Can you ship to an international destination?

A:We can ship to the international locations of the global mostly .

3.Q: How long does it take to get to my house?

A: Shipping time usually takes about 7 - 10 working days.

4.Q: Are returns free?

A: Unfortunately not. We will be not responsible for the shipping and handling costs.

5.Q: Will I have to pay import taxes?

A: No.We provide No Sales Tax on every order.We pays all applicable sales tax for orders shipped in the worldwide.

6.Q:Who is your shipper ?

A: Our shoes will be shipped via EMS express mail mainly within 7-10 Working Days.

7.Q: Are the shoes on the website original shoes?

A: Yes, our shoes are authentic shoes. the quality is the best.

8.Q: What if I have worn my shoes? Can I still return them?

A: No.We cannot take back worn shoes, as we will not be able to resell them. If worn shoes are sent back to us they will be shipped back to you at your expense. All shoes asking for return should be in new condition,including package.

9.Q: How can I pay the order?

A: You can pay your order via your Visa Card or your Master Card online from our website. We also accept Paypal, if you have Paypal account, you can pay your order via Paypal. Western Union also is a safe and convenient payment method.

10. Q: How can I get my order shipped to a different address than my billing address?

A: We strongly recommend and prefer that first time customers send their order to the billing address on file with the card account. We may require you to do so in order to comply with our fraud prevention standards. Orders can sometimes be shipped to a different address, however, we still require the correct, matching address for your credit card in addition to the shipping information. If you need to make arrangements for shipping to a different address, please contact us.